Welcome to Eight Docs

Why is my bundle price showing as zero at the checkout?

 


Customer Selected PayPal or GPay in the Cart

 

Bundle Builder needs to process the cart content into a draft order - this crucial step involves splitting a bundle into individual products and determining the final price.

When customers select Paypal or GPay in the cart, this step is skipped and as a result, the price is incorrect and the individual products will not be added to the order.

This is not to say that Paypal and GPay are completely incompatible with Bundle Builder; but they should only be available in the checkout.

To resolve this issue we suggest removing PayPal or GPay from the cart and only allowing Express PayPal and GPay options once the customer has reached the checkout (at which point the bundle has already been processed into individual products):

 

Incorrect Multiple SKU Bundle Installation

Your bundle price may be appearing as incorrect because there is your Multiple SKU Bundle installation has been performed incorrectly. Please use our guide to find out if there are any issues with your installations.


Discounts Result in Free Bundle

You bundle price could be appearing incorrectly because you may have set up your discounting rules so that it is possible to create a free bundle.

Was this article helpful?